Quality product
We decided to get a toaster oven to save heating up the large oven. We cook quite a bit, and were willing to buy what we wanted. Ended up looking at about 25 online and maybe a dozen in the stores. We were leaning toward the Hamilton beach model due to it's larger size and convection feature. We ended up with the kitchenAid due to the toaster and warmer feature. I think I would have been happy with either. The KA is quite heavy for it's size and seems well built. It is larger inside than it looks. It will easily hold a 3 quart casserole dish. It makes good toast, although it does take about 4-5 minutes. At least it does 6 slices at once. It is perfect for baking. It preheats in 5 minutes(the Hamilton Beach was reported to take up to 15 minutes). I have read about heat concerns on most toaster ovens so I put a thermometer on the outside and it gets to about 130 degrees when baking at 350. I thought that was within reason. I have to say it is a really good looking appliance. I can't...
Do NOT buy this toaster...
I never bother writing reviews, but feel compelled to with this product. After returning the first toaster to the store because of a crooked door that kept hitting the side of the unit, we obtained a second toaster from Lowes, no questions asked. It worked flawlessly for three months, then stopped baking (and then stopped toasting). We are gentle but daily toaster users - it was just a piece of junk. Contacted Kitchenaid for warranty replacement ( good for 1 yr), and when I was told that a replacement unit was back-ordered with an undisclosed arrival date, I asked about other options. Even after pointing out that we have purchased a Kitchenaid oven, dishwasher, stove, and mixer, they were unwilling to make any other arrangements. Frankly, I don't think the product deserves a third try - I just want my money back! Save yourself the time and frustration, and go with another company's unit. And I love my other Kitchenaid stuff!
Lasted one year
Lasted a little over a year. Doesn't heat no lights. Traced the problem back to a PCB timer, but can't buy the parts anywhere. This oven was no better, possibly worse than a cheap $25 model. When it did work it took forever to make toast.
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