Mostly Junk: Nice Idea, Poor Implementation
First of all, doesn't it seem strange (and marginally ethical) that many of the positive reviews are authored by Shark "Ambassadors"? Do they receive their units for free and then post (mostly) positive ratings. I wonder...
Regarding my experience: This unit is light and easy to use, but I found it poorly implemented, fragile and not well constructed. By their nature, vacuums see a bit of rough use. The first thing to fail was the cleverly designed power/rotary brush. This is the best attachment and it jammed after a few minutes of use; fixing it required 15 minutes+ of troubleshooting (the manual was marginally helpful) to remove some small debris. This experience repeated itself to the point where it rendered this attachment practically useless (although I reduced my down-time to several minutes per incident as I gained experience and expertise with this issue). Then, with a bit more use, the hose tore off, rendering the entire unit useless. Can not recommend it, feel...
Perfect for all of the other vacuum needs I have
I have a Dyson. It is "great", whatever. I needed a vacuum that I could easily get cobwebs, dog hair in corners and dust on floor trim, etc. This is really handy. Yes, my Dyson could also do all of that, BUT that means that I'd have to lug the thing around and fight the limited hose and so on. This is a handy vacuum in that I can "drag" it behind or I can throw it over my shoulder and move easily from one task to the next. I am by NO means a good housekeeper, but this vacuum from Shark makes it fun for me and that is half the battle. Oh, and I LOVE the "motorized" brush attachment. It gets the dog hair off of my microfiber and regular fiber sofas with ease. With that, it is FAR superior to my Dyson when I was using it for that task. Right now they are $80 at Costco. I do not use the accessory caddy.
I Love It
I'm not sure why all the negative posts are here. We are talking about the NP320, right? I just bought mine last week. I've been looking for something light weight and powerful to clean around the base boards, cob webs, under the refrigerator, behind the toilet, car and other such areas. Something I could carry like an exterminator does, going room to room and zapping out dirt in those hard to reach places. This little guy went above and beyond my expectations. First of all it's pretty darn quiet. Secondly,it is made of plastic, which makes it the right weight for the job of going room to room. Last, but not by any stretch least, it can suck the shirt right off your back. I've actually had to be very careful of how close I come to objects. I have destroyed some pages in a book and sucked the knob right off my fan while going over it to get dust. It's super easy to clean out and the filter is excellent! We could tell right away that the air was cleaner after using this machine...
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